Account Numbers Changing!

Effective January 27, 2012, all Norris Electric Cooperative account numbers are changing to include a three digit "separator" at the end (in place of the current two digit "separator"). Your new account number will contain an extra 0 before the last two digits. For example, if your current account number is 8203395701, your new account number will be 82033957001.

You must update your payment information if you use any third-party methods for paying your bill each month, such as automatic payments through your bank website. (No action is required if you mail your payment each month, pay by phone, pay in person, or you are signed up for ACH).

Please take the necessary steps today to ensure your bill payment transactions are not interrupted. If your payment is sent to the wrong account number, our system will not recognize it and your payment will not be credited to your account.

Norris Electric apologizes for any inconvenience this change may cause. However, we believe all members will benefit from the added services and greater efficiency made possible by the new billing system.

If you have questions concerning any of these programs or changes, please contact our office at 877-783-8765.